privacy policy —

Terms and Conditions

Last updated: 6 February 2026

This is a secure website. We do not store your full credit card information, and all transactions are processed through certified payment service providers. All donations collected will be used entirely to support Happy Hearts Indonesia’s programs, particularly the construction of safe, inclusive, and sustainable schools for children across Indonesia.

By accessing and using this website, you agree to the Terms and Conditions as well as the Privacy and Cookie Policy set out below.

About Us

Happy Hearts Indonesia Foundation (“Happy Hearts Indonesia”, “HHI”, “we”, “us”) is a non-profit organization focused on the construction and rehabilitation of safe and proper school facilities for children in disaster-affected areas and underserved regions in Indonesia.

Yayasan Hati Gembira Indonesia is registered as a local foundation under the Decree of the Minister of Law and Human Rights of the Republic of Indonesia No. AHU-0011170.AH.01.12.TAHUN 2025 and is also recognized as a 501(c)(3) non-profit organization.

Happy Hearts Indonesia has built and rehabilitated hundreds of schools across various provinces in Indonesia and works closely with local communities, government institutions, and private sector partners to ensure long-term sustainability and impact.

All donations are managed transparently and responsibly in accordance with applicable laws and regulations of the Republic of Indonesia.

Contact Us

If you have any questions regarding these Terms & Conditions, the Privacy and Cookie Policy, or the management of personal data, please contact us at:

Happy Hearts Indonesia
Email: info@happyheartsindonesia.org
Website: www.happyheartsindonesia.org

For individual donor inquiries, please contact our team during business hours (Monday–Friday, 9:00 AM–5:00 PM WIB).

Privacy and Cookie Policy

This Privacy and Cookie Policy may be updated from time to time. We encourage you to review this page periodically to stay informed of any updates.

By using the services on this website, you consent to the collection and use of information in accordance with this policy.

Privacy Policy

How do we collect your personal data?

We collect personal data when you:

  • Make a donation
  • Register as a recurring donor
  • Participate in campaigns or fundraising programs
  • Fill out contact forms or subscribe to our communications

The types of personal data we collect may include (but are not limited to):

  • Full name
  • Email address
  • Phone number
  • Residential address (city/province)
  • Donation transaction information

We do not store sensitive payment card data such as CVV numbers or banking passwords.

All staff and parties with access to personal data are bound by a Non-Disclosure Agreement (NDA).

How do we use your personal data?

Your personal data is used to:

  • Process and manage your donations
  • Provide reports, program updates, and donation impact information
  • Respond to inquiries or information requests
  • Contact you regarding campaigns, activities, or engagement opportunities
  • Fulfill legal and reporting obligations

We may share your personal data on a limited basis with:

  • Payment partners (payment gateways) to process donation transactions
  • Communication or technology partners supporting donor management systems
  • Authorities or parties required by law

All third parties are required to maintain the confidentiality and security of your data.

How long do we retain your personal data?

Personal data will be retained as long as necessary for administrative, reporting, and program communication purposes. If you cease to be an active donor, your data will no longer be used for future transactions.

How do we protect your personal data?

We implement reasonable administrative, technical, and organizational security measures to protect personal data from unauthorized access, use, or disclosure.

Cookie Policy

What are Cookies?

Cookies are small files placed on your device to help websites recognize your device and improve your user experience.

Types of Cookies We Use

Happy Hearts Indonesia uses cookies to:

  • Understand how visitors use our website
  • Improve website performance and user experience
  • Analyze traffic and campaign effectiveness

Analytics Cookies (e.g. Google Analytics)
Used to collect anonymous data on website visitor behavior.

Click-through URL Cookies
Used to track the effectiveness of digital campaigns and specific pages.

Social Media & Third-Party Content
If you share content via social media or access third-party content (e.g. YouTube or Instagram), cookies from those platforms may apply beyond our control.

How Can You Manage Cookies?

You may manage or disable cookies through your browser settings. Each browser has different controls related to cookies and privacy.

Transaction Fees

Donations made through third-party payment service providers may be subject to transaction fees in accordance with each provider’s policies. Detailed fee information will be displayed before you complete your donation.

https://www.xendit.co/id/biaya/

Additional Information for Job Applicants, Volunteers, and Partners

If you apply for a job, volunteer position, or partnership with Happy Hearts Indonesia, we may collect personal data such as:

  • Identification and contact information
  • Educational background and work experience
  • Supporting documents (CVs, portfolios, etc.)

This information is used solely for recruitment, selection, and communication related to employment or future collaboration opportunities.